Shipping policy

All orders are processed within 1-3 business days.

Orders are not shipped on weekends or holidays.

Shipping fees to all locations will be calculated individually and added to customer invoices. Local duties, taxes and charges are not included in the sale price or ship charges. SonalSystem LLC is not responsible for any taxes outside of Connecticut and or the USA. In the event that the customer refuses a shipment, all shipping costs to and from the country or State in which the item was shipped to are not refunded. Please be aware that in some cases return shipping can cost as much as double the original ship cost.

*Please note International shipments are subject to a 5% surcharge of the TOTAL shipping cost to account for additional packing materials.